Your item must be in its original unused condition, unless of course there is a manufacturer defect. We would politely request that the item is returned within 30 days of your purchase, otherwise we will be unable to offer you an exchange or credit note.
To process your return or exchange, drop us a line at , where one of the team will be happy to assist you.
We will then ask that you return your item to:
Aromatics of Kenilworth
No 3, Millar Court,
Please include in your package a signed letter stating the reason for the return.
Where an item is used or altered, we cannot accept any returns. The cost of any return is covered by the consumer, we cannot be held liable for packages we do not receive.
Accepted Methods of Payment
Credit/Debit Card (American Express, Visa, Visa Debit, MasterCard)
Your credit card will be charged when the order is placed. If, for any unfortunate reason, we are not able to fulfil your order, we will happily refund the amount to your card.
All orders are shipped within 48 hours (Monday - Friday, 9am - 5pm)
Where it is possible, we will strive to provide a tracking number however this is not always available.
The rate charged for shipping is based on the weight of the products and your location.